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What is a Courier Service?

By Brendan McGuigan
Updated May 16, 2024
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A courier service is a company that offers special deliveries of packages, money, documents or information. These services usually boast faster delivery times than any alternative method of transporting documents, and many businesses rely on them. The idea of couriers has been around almost as long as civilization, with rulers in antiquity using them as a means to make new laws and edicts known throughout their lands. In the modern age of international business, this type of service has become a keystone of enterprise, even as emerging technologies such as the fax machine and Internet have rendered them less useful in some areas.

The largest courier service in the world is the United Parcel Service (UPS), which delivers more than 12 million packages globally each day. UPS has its roots in the beginning of the 20th century, when it was known as the American Messenger Company. It survived the depression and the world wars, and went on to thrive in the global age. Throughout the years, it acquired other delivery services, including the Motorcycle Messengers and a number of smaller European companies.

Federal Express (FedEx) and DHL are other well-known global examples, both with their roots in the early 1970s. Though not nearly as large as UPS, each company controls sizable portions of the market. FedEx is particularly well-respected for its overnight deliveries, the first of its kind. DHL originally focused exclusively on the route between Honolulu and San Francisco in the United States, but grew to encompass the Pacific Rim and spread to Europe and the Middle East.

Smaller courier services are common, particularly in cities. This type of service finds its niche in smaller packages and documents that need to be transported from one location in a city to another as quickly as possible. Couriers in these companies often ride bicycles or motorcycles in order to achieve the shortest turnaround times from pickup to delivery. Indeed, the bicycle messenger, whizzing through crowded traffic at unbelievable speeds with a satchel over one shoulder, has become a symbol of the youthful daredevilry of city life. In recent years, with the emergence of more sophisticated communications technologies and a harsh price competitiveness, the number of bicycle couriers in most cities has decreased significantly, but the market remains strong for those who continue to work.

There is also a type of courier service which uses the extra baggage allotment of airline passengers to transport documents quickly and easily, with less hassle, through the customs office of a country. These couriers are offered greatly discounted fares on commercial tickets to foreign locations in exchange for their baggage space. The passenger is then given all the requisite paperwork, which they simply deliver to the customs agent at the receiving end.

Though technology has replaced many traditional uses of the courier service, there is still a need to transport physical goods and documents over both short and long distances as quickly as possible. Barring the development of some sort of far-fetched teleportation technology, it seems certain that the demand for this service will remain.

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Discussion Comments

By anon967870 — On Aug 30, 2014

Do courier services deliver bank cheques?

By anon199377 — On Jul 23, 2011

Courier Services are definitely growing rapidly because it is way faster for same day delivery needs.. e.g. Bocsit Courier Services in Boston, Massachusetts, are rapidly expanding.

By anon125640 — On Nov 10, 2010

please leave us Nigerians out of this scam thing. It happens everywhere. You guys should be wise now and stop being greedy, and besides, you guys do scam too, so spare me the details about Nigerians. I'm proudly Nigerian!

By anon63593 — On Feb 02, 2010

Nice posting about courier company.

By anon59079 — On Jan 06, 2010

Wise up. Anything from Nigeria, just delete it. Some people are born to be victims though and they'll carry on.

By anon24726 — On Jan 17, 2009

i also got an e-mail saying to pay $150 from the

ups nigeria ltd for i had a package with 2million

dollars and a atm card. also there is one with the

fedex of nigeria. are these scams?

By fenway — On Oct 29, 2008

yesterday I received an email from United Parcel Service Nigeria LTD (UPS)

The sender introduced herself as Linda Blair, customer service agent. The gist of the letter =is that there is a package for me but I must send $138.00 by Western Union (a demurrage fee) before this package can be dispatched. I checked with UPS Customer Service in the US because I suspected a scam. They said I was correct. Is this a new scam hitting computers?

By anon4636 — On Oct 26, 2007

What was the first courier company?

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